Complaints

We welcome suggestions to improve the quality of the care and education of your children. If you are concerned about any area involving the operation of the Kindy, please speak with teaching staff.

Our complaints policy is available in full in the Kindy’s Centre handbook.

If you wish to make a formal complaint to the Management Committee, this must be done in writing. Please address any correspondence to:

The President,
Hervey Bay Community Kindy
71 East Street,
Scarness, Q 4655

Should you feel that this issue has not been resolved to your satisfaction, you may contact the Office of Early Childhood Education and Care. The telephone number for the department’s information service about child care (toll free number) is 1800 637 711.

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